Bargain chance under 9,900 won
Frequently Asked Questions
Can I cancel my order after placing it?
As local sourcing begins immediately after an order is placed, a cancellation fee may be incurred for simple change of mind.
Additionally, for some specific items, cancellation and return may not be possible.
For detailed information regarding cancellation fees and the possibility of cancellation/return,
please refer to the instructions at the bottom of each product page.
When will my order arrive?
Orders are usually shipped within 3 to 5 days.
After shipment, delivery takes approximately 7 days.
However, delivery schedules may vary slightly depending on local circumstances or customs clearance.
Will customs duties and taxes be incurred?
Basic customs duties and taxes are included in the product price.
However, if you purchase additional items over $150 from another overseas shopping mall
that is not this one, a combined tax may be levied.
How much is shipping?
The standard shipping fee is ₩6,900. There are no additional charges.
Can I return or exchange this?
1. Exchange / Return Application
If you wish to exchange or return an item after receiving it, please contact customer service within 7 days of receiving the item.
Upon confirmation of your request, we will provide you with the return address in Japan.
2. Return Method Information
Due to the nature of proxy purchasing, we do not offer a domestic return pickup service.
For exchanges and returns, the purchaser must directly send the item to Japan.
(e.g., Korea Post EMS, international courier)
3. Shipping and Cost Information
For exchanges and returns due to a simple change of mind, the following costs will be borne by the purchaser.
- International shipping cost for return from Korea to Japan
- Local return/exchange processing fees in Japan
- Reshipping cost from Japan to Korea if an exchange is made
※ Local shipping fees and return fees in Japan may be incurred depending on the brand or shopping mall policy.
4. Local Return Fees in Japan
After the returned item arrives in Japan, return shipping fees or return handling fees may be incurred depending on the local shopping mall's policy.
If such costs occur, they will be informed and charged at actual cost, and the refund or exchange process will proceed after payment confirmation.
5. Exchange Process Information
For exchanges, once the returned item arrives in Japan, passes inspection, and the new item is ready, reshipping from Japan to Korea will proceed.
6. Cases Where Exchange / Return is Not Possible
- If 7 days have passed since receiving the item
- If there are signs of use, washing, stains, perfume scent, etc. on the item
- Removal of product tag(s) or damage to the product
- If resale is difficult due to damaged packaging, etc.
- Custom-made or specially ordered items at the customer's request
7. Defective / Misdelivered Item Information
In case of a defective or misdelivered item, please contact customer service, and we will inform you after confirmation.